Choosing the Right Professional for Your Project

Whenever you are planning to remodel, it is important to search for a professional remodeler with good credentials. Depending on the type of contractor you are looking for, that may mean being members of industry trade organizations, having various certifications that demonstrate their expertise and any required licenses and insurances.

Take some time to find a skilled and ethical contractor whether you are considering a big or small home improvement project. Thoroughly checking credentials when hiring a professional remodeler will better ensure that your home remodeling project will be completed successfully.

A good place to start is with the Better Business Bureau (BBB). The Better Business Bureau is a valuable resource to find a business you can trust. For over 100 years, it is a place where you can find verified, unbiased information. You can check companies’ ratings as well as reviews and complaints that may have been filed against the contractor.

The BBB’s website has an article on spotting possible home improvement scams.  They mention it is most important after major storms occur when homeowners are looking for repairs quickly.  Scammers will take your money, and either provide sloppy work or no work at all.

Scammer “red flags” include cash-only deals, high-pressure sales tactics, high upfront payments, handshake deals without a contract, and on-site inspections.  Be wary of “storm chasers” and out of town contractors. Always ask for references and check them out.

It is safer to work with local businesses that have proper identification, licensing, and insurance. Confirm that your contractor will get related permits and make sure you know who is responsible for what according to your local laws and that your contractor is willing to comply with. 

Other industry organization memberships are also a way to check a remodeler’s credentials.  These include the National Association of Home Builders (NAHB), the Greater Houston Builder’s Association (GHBA) and the Texas Association of Builders (TAB). Members of these organizations are expected to uphold ethical standards of practice, provide excellent customer service, to make continuing education a priority and keep informed about state and local building codes, ordinances, and environmental regulations.